Shipping Policy

We want you to be satisfied with your buy and with our service at medicscales. That is why we provide fast and free shipping on all orders inside and outside of the nation, as well as a no-hassle return policy. But in any circumstances if you change your mind or have any problems with your goods. Please carefully read the following information to understand our shipping and return policies.

Order Confirmation

Choose the products you wish to purchase and then place your order confirmation on the site. After that, you can check out by selecting the payment method that is suitable for you. If you’re not familiar about the payment methods, but don’t fret, there’s a comprehensive guide on our website to guide you navigate the process. you can select. In the event that you don’t, you may seek assistance from our customer service team, which is accessible 24/7 to assist you so you can be assured.

Are you finished with the checkout process? If so, you’ll receive confirmation emails to your email address, which you must keep to the end of the day until you receive your items in the mail, as it contains the tracking number for the parcel.

Shipping Confirmation

You can expect your order/s to be on their way within 24-48 hours after we start processing them. We will send you an e-mail with all the details you need to track your order, such as the tracking number, the tracking links, and our contact information in case you have any questions. 

It doesn’t matter where you live whether it is in the United States, the United Kingdom, UAE, China, Russia, or anywhere else, medicscales will deliver your order to every corner of the world. 

We want you to have a smooth and worry-free experience when you order and receive your goods from us. That’s why we will communicate with you at different steps of the process. You will get an e-mail confirmation of your order with a unique order number that you can use to check the status later after we have verified your payment.

Delivery Methods And Rates

Based on your location and the products you buy items we ship with a variety of delivery methods. Make a note of the date of arrival to figure out the time frame for delivery. If you don’t receive your product within the specified time frames, please inform us to allow us to examine it, return it, or pay you back according to our policy.

The utmost thing to keep in mind is that we are not responsible for any delays by the customs service of your nation or any additional fees or taxes imposed by your country’s customs department. It is important to familiarize yourself with your country’s customs regulations and prepare for any potential delays or charges that may arise throughout the shipping procedure.

Return Policy

No worries if you change your mind about your items. Our return policy is easy and hassle-free. Just look at the webpage of each item to see its policy for returns and refunds. Tell us you want to return the product on Medicscales, and we will send a friendly courier to get it from your home. Our quality experts will examine the item. If the item is in good shape, we will happily give you a refund. You won’t have to wait long for your money. We process refunds in 2 or 3 business days. The refund will appear in the bank account or wallet that you used to shop with us.

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